Terms & Conditions
Welcome to Zorai Lifestyle! These Terms and Conditions (“Terms” or “Agreement”) govern your use of our e-commerce website, www.zorai.in (the “Site”). By accessing or using the Site, you (“you,” “End User,” “Customer,” or “Buyer”) agree to comply with these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Site.
1. Acceptance of Terms
Your use of the Site constitutes acceptance of these Terms. If you do not agree to these Terms, you must not use the Site. We may modify these Terms at any time, and changes will be effective upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
2. Use of the Site
The Site allows you to browse, select, and purchase clothing and accessories (“Goods” or “Products”). You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of others or restrict their use of the Site.
3. Membership Eligibility
To use the Site, you must be at least 18 years old and capable of forming legally binding contracts under the Indian Contract Act, 1872. If you are a minor, you may only use the Site with the consent of a parent or guardian. We reserve the right to terminate your membership if we discover you are underage.
4. Your Account
To purchase Products, you must create an account. You agree to provide accurate and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
5. Your Information
“Your Information” refers to any information you provide to us. You grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use Your Information in accordance with our Privacy Policy.
6. User Conduct
You agree not to host, display, upload, modify, publish, transmit, or share any information that:
- Belongs to another person without their consent.
- Is harmful, harassing, defamatory, obscene, or otherwise unlawful.
- Infringes any intellectual property rights.
- Contains viruses or harmful code.
- Violates any applicable law.
7. Pricing and Availability
We strive for accurate pricing and availability information, but errors may occur. In the event of a pricing error, we reserve the right to cancel your order or contact you for further instructions. Prices and availability are subject to change without notice.
8. Payment
All payments must be made through the payment methods provided on the Site. You agree to provide accurate payment information. If we must cancel your order after processing your payment, the amount will be refunded to your original payment method.
9. Shipping and Delivery
We will make reasonable efforts to deliver Products in a timely manner. However, we are not responsible for delays caused by factors beyond our control, such as natural disasters or courier issues.
10. Exchanges
We do not accept returns. However, you may exchange Products within 48 hours of receiving your order. To initiate an exchange, you must ship the product back to us at your expense. If you receive a wrong product, we will ship the correct product and arrange for the collection of the wrong product at no additional cost to you.
11. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Zorai Lifestyle or its licensors and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.
12. Limitation of Liability
To the fullest extent permitted by law, Zorai Lifestyle shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or the purchase of Products. Our total liability is limited to the amount you paid for the Products.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of Delhi.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Sampat Ventures
301, Apeksha Atelier,
Kanak Vrindavan,
Jaipur
Phone: 9694400414
By using the Site, you acknowledge that you have read and understood these Terms and agree to be bound by them. Thank you for choosing Zorai Lifestyle!