Heart Charm Huggies

All Zorai jewellery is crafted with:

• 18K Gold Plating (3–4 Microns) with PVD Coating: Ensures long-lasting shine, durability, and strong resistance to tarnish.
  
• 316L Stainless Steel Base Metal: Hypoallergenic, waterproof, and safe for everyday wear.
  

Depending on the design, your piece may also include:

• White Gold Plating: For bright, polished silver-toned jewellery.
  
• Zircon Stones: High-grade stones with diamond-like brilliance.
  
• Real Pearls: Natural pearls chosen for their lustre and elegance.

Shipping

• Prepaid orders: Free shipping across India.
  
• COD orders: ₹120 shipping charge.
  
• Orders are generally delivered within 5–7 business days.
  
• Each piece is carefully packed and quality checked before dispatch to ensure it reaches you safely.
  

Returns & Store Credit

• Eligible standard returns can be requested within 3 days of delivery.
  
• Returned items must be unused, unworn and in their original condition and packaging.
  
• Approved returns are issued as Zorai Store Credit, valid for 12 months from the date of issue.
  
• A flat ₹100 return charge is deducted from the eligible return value before Store Credit is issued.
  
• For damaged, defective or incorrect orders, please email zoraiindia@gmail.com within 24 hours of delivery with your order number, clear photos and a continuous unboxing video.
  
• We maintain a strict quality check before every dispatch, but if something isn't right, our team will review it and help resolve the issue.

Crafted with 18K gold-plated PVD coating, our jewellery is designed to last. To preserve its brilliance:

• Store your pieces in the cotton potli bag provided to protect them from moisture and scratches.
  
• Avoid exposure to chlorinated pools, seawater, and harsh chemicals to maintain the plating’s integrity.
  
• Keep your jewellery dry and away from direct sunlight when not in use.
  

With mindful care, your Zorai jewellery will stay as elegant as the day it arrives.